Full payment is taken at the time of your reservation. Should you wish to cancel your reservation a 50% refund will be available up to 48 hours prior to your arrival. Cancellation made within 48 hours will result in full loss of payment.

The age requirement is 16 years and over.

If you have a gift voucher, please call direct to check availability and make a booking.

Pregnancy

We offer specially designed treatments for expectant mothers. Please note that some of our Spa experiences may be unsuitable during pregnancy and we do not offer massage or facial treatments during the first trimester.

Spa Treatments

We ask you to arrive at least 15 minutes prior to your treatment time. As a courtesy to all our guests we do operate a prompt appointment schedule so late arrival may mean that your treatment time is reduced.

All treatment times quoted include treatment, preparation and consultation.

Age Requirements

The minimum age requirement to have spa treatments or participate in Spa Days and Experiences is 16.

Booking & Cancellation Policy

Full payment is taken at the time of your reservation. Should you wish to cancel your reservation a 50% refund will be available up to 48 hours prior to your arrival. Cancellation made within 48 hours will result in full loss of payment.

Medical Questions Regular Spa use can be extremely beneficial to your health but it is important that you highlight any health conditions, allergies, medication or injuries that may affect your choice of Spa treatment or exercise options when making your reservation. You will be asked on arrival to complete a questionnaire on your health and lifestyle so that we can give you the best and safest possible experience.